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Return, Refund, Warranty

Green-Strike does not offer a refund or exchange for products not having a manufacture defect. Green-Strike warranties to the original purchaser that this product is free from defective materials and workmanship. This warranty is limited to remedy any defective part for a period of one year from the date of the original purchase. Retain your original receipt as proof of purchase. If this unit has been altered, no warranty is in force. Customers must pay for shipping the product back under any warranty claim. No claim will be accepted if customer has not been given a RT# from customer service prior to shipping the product to our facility. If the product has been found to have no manufacture defect the customer must pay $12.50 USD for returning the parcel back and an invoice will be created for the customer to complete. If it is found to have a manufacture defect Green-Strike shall remedy or replace the product then return it to customer. Please allow up to 2 week for your claim to be evaluated. Limited 1 year Warranty is only available on selected products. Limitation of Liability, in no case shall Green-Strike be liable for any accidental, punitive, consequential or any other damages of any kind for breach of this or any other warranty, expressed or implied. Green-Strike cannot be liable for lost in-bound packages. To claim for evaluation contact us directly BEFORE dispatching your product between the hours of 8 AM and 4:30 PM (EST) at 1-800-265-8847 or reach us via email at sales@mosquitozht.com.

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